Initially, we had problem with CPP2 calculation issuem and after working with Infor for several months they have given some patches and after applying them the CPP2 is calculating correctly. But, we have recently realized that the Federal and Provincial Tax was calculated incorrectly. When we compared the taxes randomly wih PDOC calculation, we realize that the Infor calculation was less than what it needs to be.The taxes were wrong till August month and from September month the taxes are calculating correctly. So we are trying to find the impacted employees for whom the tax was incorrect from Jan to August.
Anyone has any suggestion on how to find this out - can we calculate the taxes for the completed cycles in this year to find the impacted employees. We have reached out to Infor, but still we do not have any solution from them.
Appreciate any suggestions.