We had an employee who has two employee ID's in our HR system sharing the same FICA_NBR. We are unsure how this happened, but it is causing a problem with our interfaces which continue to try and update the old record which causes process failure (because the record is terminated) instead of the current one.
We would like to delete one record and rebuild the correct history on the original record. Does anyone know 1) Is there a lawson form for the end user to delete an ID or does it required back end intervention by a developer and 2) since we do NOT run Lawson payroll, I don't know of other downsides by performing the delete, does anyone have other warnings by performing this action?
Thanks for all input.
ICT, CA
I (and all the HRIS staff) THOUGHT we were set not to allow duplicate SSN's. No one is sure how this happened, or when. Which lawson form should we use to delete the ID? Can we just go to HR11 and hit delete?
Thanks,