Managing Add-ins

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Buckeye Bruce
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    Our HR area originally had 6 super users running add-ins to S3 Human Resources but a year later later we are now at over 60 super users. There have been some data integrity issues stemming from poorly designed, un-tested add-ins being applied directly to production. We have been asked to identify best practices for managing, testing, documenting, and communicating "Changes" that are being made via the add-ins. Does someone have a best practices model, document or policy or procedures they could share?

    Bob Canham
    Veteran Member
    Posts: 217
    Veteran Member
      We locked down uploads to our IT analyst team and 1 super user if they're very trusted to do specific tasks. When our IT team does uploads, we log it with our normal change management practice. Our policy allows for pre-approved changes where we document the reason, communication, and process for performing a task and then we just need to log when it happens. This way we have a tracking list of everything that is being loaded. Whenever we do the uploads, part of the process is to validate it in test virst.