Any Upgrade Issues Encountered

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Didi
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    My company will be upgrading from version 7 to 9, which is a significant upgrade, and there is some concern about unanticipated and/or serious issues to be encountered during and after the upgrade. The concerns are mainly from a user standpoint. We are curious as to what other users have experienced - good or bad - after upgrading. We are interested in finding out how others have dealt with these issues.