We did the scripted ssoconfig thing during the time in between implement LSF9 and doing the ldapbind. In our case, we use an enterprise-wide password maintenance tool (Entact) but the basic idea would work without it as all it did in our case was deliver an xml file. I won't claim it was elegant, but it worked. The biggest downside to is that your passing passwords around as plain text. What you would need to create is a program that the help desk would use that would let them enter an id and password, then create a deliver the xml file. The xml file looked like the attachment (where cdh034 is the user id and newpawd is the password):