PFlow and Corrections

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Niki Johnson
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    We have process flows set up for some MSS actions and when we perform corrections to those actions we have to follow the process flow again.  How are others handling corrections to data that was originally submitted through MSS and subject to process flows?  An example is...

    MSS termination entry sends an e-mail to the HR team.  Once the HR team approves the termination entry submitted by the manager, e-mails are sent to IT, payroll, etc.  When we make a correction, the flow starts over and HR receives the notification, has to approve the correction and another set of e-mails is generated to IT, payroll, etc.  We want to eliminate the duplicate e-mails and perform corrections outside of the process flow.  Thanks!

    David Williams
    Veteran Member
    Posts: 1127
    Veteran Member
      What you could do is to query the previous WorkUnit (when the original flow was triggered) and check to see what approvals had been done and skip them in the new flow.
      David Williams