Portal Custom Web InBasket Display

To do this you will have to customize the delivered inbasket code, which is possible but not recommended as every time you apply an environment patch you may have to reapply your changes. What I recommend to clients is:

1) Include an email notification with approvals with the additional details needed
2) Change the work unit title to include as much of the additional info needed. There is an obvious character limitation but you can get a lot of info in the title.

we already done it. An avarage we have 25,000 workunits each month and most of them require some level of approval. We are aware of upgrade issues with custom code, since we already customized a lot of lawson code.

Do you know what delivered inbasket code we can customize?

on the webserver i found inbasket.js and it seems the only code that has inasket info. I tried to custmize it, but could not see any changes in portal, even after reboot. Any ideas?

There is another option: custom Inbasket Display. When you click the workunit description, the page will display the information you design. Lawson delivered a sample, called recsum.htm, you can customize the html file and put it in the processflow display exec. I have tried this on test server. This won't be affected by applying patches. Will this help? Have you done this too?

Posted By Lenny Zemshman on 03/12/2010 10:47 AM
we already done it. An avarage we have 25,000 workunits each month and most of them require some level of approval. We are aware of upgrade issues with custom code, since we already customized a lot of lawson code.

Do you know what delivered inbasket code we can customize?

on the webserver i found inbasket.js and it seems the only code that has inasket info. I tried to custmize it, but could not see any changes in portal, even after reboot. Any ideas?

You have to redeploy the changes into WebSphere before it shows.

 

Posted By Gary Davies on 03/12/2010 11:17 AM

Posted By Lenny Zemshman on 03/12/2010 10:47 AM
we already done it. An avarage we have 25,000 workunits each month and most of them require some level of approval. We are aware of upgrade issues with custom code, since we already customized a lot of lawson code.

Do you know what delivered inbasket code we can customize?

on the webserver i found inbasket.js and it seems the only code that has inasket info. I tried to custmize it, but could not see any changes in portal, even after reboot. Any ideas?

 Yes you have infinite amount of information you can display once you click on a workunit but I think what they want to do is customize the list of workunits assigned to a task on the "first" screen to see this information before clicking on any workunits. 

 

thanks. we do have custom inbasket display for workunits already. And Gary, you are correct, we want to customize a list of workunits. I will redeploy WebSphere and see what happens. Thanks.

Instead of the Lawson Task list, an option you might want to look into is to create a custom Portal Page (using Design Studio) that displays all approval work pending for your user. The "top" of the page could display the pending work and the "bottom" display the details for the WorkUnit selected in the top list. You would also need to include the Approve, Reject, etc. buttons on the page.
Once the Approver clicks on the button (approve, reject, etc.) you would have to script the function to mimic the actual inbasket function (not too hard to do).