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What replaces 8.0.3 servlet/inbasket in LSF9?
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IPA/ProcessFlow
What replaces 8.0.3 servlet/inbasket in LSF9?
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Paul Gallucci
Basic Member
Posts: 15
6/23/2009 1:30 AM
We have a 8.0.3 ProcessFlow that escalates Inbasket items. There’s a WebRun node that invokes this function. It doesn’t work in LSF9, (log results listed below). What functionality replaces this in LSF9?
Here's a sample of what's in the WebRun node...
FUNCTION=dispatch&WORKUNIT=123456&IPADDR=123.45.67.890&PORT=12345&TASK=RQLvl1&APPRODLINE=PROD&RDUSER=xxxxxxxx&PROCID=123456&PROCNAME=XXXX_xxxxxxxV2_V01&ACTID=UA47&ACTNAME=UserAction3570&ACTION=Escalated
Here's results from the log...
WebRun3560_result =
404 Not Found
Not Found
The requested URL /servlet/inbasket was not found on this server.
IBM_HTTP_Server/6.1.0.13 Apache/2.0.47 (Unix) Server at xxxxxxxx.velocityus.com Port 99999
David Williams
Veteran Member
Posts: 1127
6/23/2009 7:02 AM
Are you trying to update the time out of your escalation, reassign the WorkUnit to another Approver, or create the escalation?
Gary Davies
Veteran Member
Posts: 248
6/23/2009 1:51 PM
"We have a 8.0.3 ProcessFlow that escalates Inbasket items. " explains what they are looking for.
the inbasket servlet moved to the bpm directory
set the Web Program to bpm/inbasket
Paul Gallucci
Basic Member
Posts: 15
6/23/2009 2:41 PM
Just discovered bpm/inbasket. I simply changed servlet/inbasket to bpm/inbasket. It doesn't work. Apparently Function=dispatch no longer exists.
Paul Gallucci
Basic Member
Posts: 15
6/23/2009 2:46 PM
I'm not certain yet what FUNCTION=dispatch does. Is there documentation for this? It seems clear that it updates the action taken field to "Escalated" but I'm not sure if it does anything else. So far it's a black box to me since I can't find documentation. I could take before and after snapshots of files in the LOGAN WF system to determine what it does.
David Williams
Veteran Member
Posts: 1127
6/23/2009 3:09 PM
Okay, so if you're trying to "Dispatch" a WorkUnit, are you trying to perform the Approval action after a set time so that it moves on in the flow to the next approver?
If so, you can build that into your UserAction node by specifying the Escalation to take an action after the set timeout.
Gary Davies
Veteran Member
Posts: 248
6/23/2009 3:11 PM
the dispatch function should still work. If you type the url in your browser you will set it works.
It is in fact what the inbasket calls when you click on an action on the left side.
It does do more than just change the action, it communicates to the active workunit that the action has been taken.
Gary Davies
Veteran Member
Posts: 248
6/23/2009 4:06 PM
It needs to be a GET rather than a POST.
You will need to build the full URL path in a variable and reference that in Web Program and leave the Post string blank
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