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Last Post 05/07/2019 9:06 AM by  CathyF
Upgrade to V11
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FireGeek21
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03/13/2019 4:17 PM

    I am working with an organization that is looking at weighing options about upgrading to V11 or moving to another ERP.  Of those who have upgraded to CloudSuite V11, do you like the new environment?  How are your end users adapting?  Any regrets?

    THANKS!!!

    Kidd Kasper
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    04/01/2019 8:54 AM

    To split hairs, there is technically no v11. v10 will be the last release of the Lawson ERP. While some terms and concepts may be familiar in the next offering by Infor, it is a completely different product. Aptly so, the foundation is now named Landmark and built on Java (versus Lawson being built on COBOL). Those running IPAs in Landmark 10 will be familiar. But even beyond that Landmark 11 is significantly different than Landmark 10. Within Landmark 11, the modules have new names. What I would call the core components are split between Global HR which includes things like HR and Benefits and CloudSuite Financial which contains GL, Payroll, AP, Supply Chain, etc.

    The company I work for attempted to implement Global HR (GHR). I say attempted because we spent 1.5 years working with Infor resources to try to get it to function how our users wanted. If you're coming from a completely different ERP, Global HR wouldn't seem that bad. But if you're accustomed to the stability and speed of Lawson, you're going to be disappointed by GHR. Screens in Lawson take maybe a second to populate. The equivalent screens in GHR would take anywhere from 5 to 10 seconds. In addition to Infor, we had a 3rd party review our entire stack all the way from the desktop, network connectivity, data center infrastructure, and the database itself. Also, if you're accustomed to the transactional speed of Lawson, you're not going to get that with the IPAs in Landmark. As I stated, Landmark is built on Java which is slower than COBOL. I could write a wall of text explaining all of the issues that we encountered that still aren't corrected in CUs that we're constantly applying. The IT people I work with have joked that we were working on something new, then it was bleeding edge, then it became beta testing, and finally we feel that we're helping Infor develop. I would wager that anyone that has worked with these areas in depth would agree that HR/Benefits should be relatively simple compared to things like Supply Chain and Payroll. After the fun with GHR, we don't even want to think about CloudSuite Financials (CSF).

    As of now, our management has suspended the implementation of Global HR. So to anyone asking if they should go with GHR/CSF, I'd say "absolutely not".

    Cindy
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    04/05/2019 9:49 AM
    Hi Kidd,
    Thanks for the candid response of what your experience has been. We are looking at either moving to GHR/Talent Management or switching to a new HCM system. Are you on premise or cloud? We are looking at moving to the cloud.

    Regards,
    Cindy
    Kidd Kasper
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    04/05/2019 10:15 AM

    hi Cindy,

    We're on-prem for all of our Infor products. If memory serves, Infor cloud hosting is on Linux. So it should be down less for OS patching, etc than what Windows would require. But do keep in mind that if you go with multi-tenet in the cloud, you would be subjected to application and environment CUs which come out monthly. The downtime should be minimal. But you would have to invest resources to test, etc.

     

    Hope this helps,

    Kidd

    Xavier Pratt
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    05/06/2019 3:24 PM

    Hi all, my corporation is currently moving from V10 to V11 in the cloud. As Kidd mentioned, these are 2 totally different products. We took a massive leap and could have benefited by using the stair-steps provided by Infor Lawson prior to upgrading.


    My question to you guys would be this:
    1). Currently how do you use v10? Are you integrating Mingle and using V10 with Mingle?
    2). How does your user base use v10? For example: Our HR user base is so accustomed to the V10 look and feel that they are having a hard time using the GHR product because they were so tied to the v10 product. However, our Finance folks love the CSF product and its look/feel.

    All in all, I think the migration is a really big step and I recommend really doing your research. Granted, V10 will be coming to a sunset soon, I would seriously consider the road map. Do lots of preparation to be ready to completely educate a user base. This is a totally different look and feel and comes with a lot of customization and configuration to fit the way it needs to.

    - Xavier
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