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404 error for Requisition Approval Inbasket after upgrade to 10.1.1.21

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JimY
Veteran Member
Posts: 510
Veteran Member
5/27/2015 12:10 PM
    Has anybody else upgraded to Landmark technology 10.1.1.21?  I upgraded our test system last week from 10.1.1.14 and cannot access our Requisition Approval Inbasket.  I have opened a ticket with Infor Support, but the response has been lacking.  I have checked and rechecked the installation guide and I believe I have done all of the steps correctly.  Thank you.
    John Henley
    Posts: 3353
    5/27/2015 2:39 PM
      are you accessing directly or from workspace/mingle?
      Thanks for using the LawsonGuru.com forums!
      John
      JimY
      Veteran Member
      Posts: 510
      Veteran Member
      5/27/2015 4:00 PM

        I am accessing from the portal directly.  Your question gave me an idea.  When I use the link below I am able to access it.  It is only when I try through the portal/mingle

         

        http://lawson-lsatest.hmc...sk.hidetitlebar=true

         

         

        Carl.Seay
        Veteran Member
        Posts: 109
        Veteran Member
        5/27/2015 5:17 PM
          Are you able to use any of the Landmark/IPA bookmarks (Inbasket, Tracking, Admin)? If the Landmark links work directly, but not through Portal, it may be an issue with Services. You could try running an ISS Sync (assuming you have ISS). Or go through the IPA services in Rich Client and verify the service properties are correct.
          John Henley
          Posts: 3353
          5/27/2015 5:24 PM
            the issue is probably your browser standard settings. Press F12 and make sure it's not IE8 standards
            Thanks for using the LawsonGuru.com forums!
            John
            JimY
            Veteran Member
            Posts: 510
            Veteran Member
            5/28/2015 10:39 AM
              Service properties are ok. I am having the problem with IE9, IE10 and IE11. The IE9 browser has IE9 Standards. I will be doing a Webex sometime today with Infor Support. Hopefully they can come up with something. I will post here what we find. Thank you.
              JimY
              Veteran Member
              Posts: 510
              Veteran Member
              6/16/2015 11:30 AM
                I was able to resolve this by applying a patch on the LSF side and updating Lawson Security Services.
                Charlotte
                Basic Member
                Posts: 6
                Basic Member
                4/7/2016 7:50 PM

                  Is there any way, 12 months later, you would be able to tell me what LSF patch was needed...or to what version of Lawson Security Services you had to upgrade ?  ....this sounds like an issue we are experiencing as we test an upgrade to LM/IPA 10.1 and LSF 9.1.13.

                   

                   

                  JimY
                  Veteran Member
                  Posts: 510
                  Veteran Member
                  4/8/2016 9:50 AM
                    Hi Charlotte,
                    Unfortunately I don't remember. We are on LSF10.0.6 though so I am not sure if I would be much help.