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Environment Patches (ESP)

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Craig Derksen
Basic Member
Posts: 14
Basic Member
11/23/2011 3:10 PM

    I know that there are a lot of people out there who have vented their frustration about the new KB. I have done so on other forums so there isn't much sense in doing it here. What I am looking for seems like it should be elementary. In a CASE ticket I was told to download the latest ESP for our 9.0.1 environment. I have waded through correction after correction after correction on the new KB.

    Where do I find the [expletive] ESP download???

    I'm sure I'm missing something easy and I'll smack myself in the forehead and say "duh" when I'm told how.

    Thanks in advance,

    Craig

    Jimmy Chiu
    Veteran Member
    Posts: 641
    Veteran Member
    11/23/2011 4:05 PM
      It is under "Product & Services" > "Download Products" > "View my products"

      Craig Derksen
      Basic Member
      Posts: 14
      Basic Member
      11/23/2011 4:39 PM
        Erm... If so then I must be either blind or stupid.

        I spent an hour looking under every product we have. In my defense, I have never applied an ESP as a standalone patch. We have always applied updates as major-release service packs and try to avoid CTPs and JTs if at all possible.

        The KB search is worthless as all ESP references point you to the (now non-existent) technology patch search.
        John Henley
        Posts: 3353
        11/23/2011 5:05 PM
          In your defense, I totally agree. The search link doesn't work--so get rid of it. I'm always in favor of progress, but in this case the old way was better.
          Thanks for using the LawsonGuru.com forums!
          John
          Greg Moeller
          Veteran Member
          Posts: 1498
          Veteran Member
          11/23/2011 5:08 PM
            Here's another possibility: Lawson hasn't unlocked the ESP link for your site. You'll have to contact your service rep to initiate that process.
            Craig Derksen
            Basic Member
            Posts: 14
            Basic Member
            11/23/2011 5:43 PM
              I hope that going through our account manager isn't the case because our maintenance window is coming up really soon :-(

              I have passed that comment off to our Lawson PS folks to look into tho.