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New Admin: Product Line Question

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brihyn
Veteran Member
Posts: 95
Veteran Member
3/20/2009 1:47 PM

    Greetings,

    I'm brand new to my company, and with that, brand new to Lawson administration (been here 2 weeks, really started touching Lawson this week)

    I'm headed to my first week of training on Monday, but unfortunately the users are hoping to start cranking on the test system's new product line I'm trying to work on by Monday as well, so I'm in a bit of a rush.

    The test server is fairly new (built in August 08), and I created a brand new product line (LAWCRP, Previous original one was LAWTest) on this server this week, following through the "Enterprise Applications Installation Guide" creating this as brand new (I didn't just do a product line copy).

    Users can log on to the portal and switch to this new LAWCRP product line, but they're seeing all of the same data as they were in the original LAWTest (same customer list, for example). I had a user create a new customer in LAWTest, and she sees it in LAWCRP.

    Questions:

    1) is this expected? is a productline a whole new database, or simply allow for creation of new forms, views, etc?

    2) if this isn't expected, users should be seeing brand new data, what could be the cause?

    I have a ticket open with Lawson, waiting for a call  back from the database team, as the initial tests (dbdef, etc) looked correct to the CS Agent.

    Any ideas from you all?

    Details:

    Win2k3, MsSQL2005, Lawson 9.0.3, users using the portal.

    Brian Hynes

    John Henley
    Posts: 3353
    3/20/2009 2:21 PM
      Hi Brian, welcome to the wonderful world of Lawson :)

      It sounds like your two product lines are hooked up to the same database. You can verify this by looking at the MICROSOFT file in %LAWDIR%\lawcrp and %LAWDIR%\test.

      A product line is a collection of programs, forms, etc that is attached to a database. So, it sounds like you have 2 apps product lines hooked up to the same physical database.

      When you created the second product line, some of the steps include setting up a database, and connecting the product line to the database. Did you actually create a second database in SQL Server?
      Thanks for using the LawsonGuru.com forums!
      John
      brihyn
      Veteran Member
      Posts: 95
      Veteran Member
      3/20/2009 2:53 PM
        Thanks for the welcome, and you're correct. Just got a call back from the LAWSON dba support team. No where in the documentation that I followed did it mention creating a new DB. DB team is going to create that for me, and I'll be editting the MICROSOFT file once that's done, and hopefully users are up and running before I head to training Monday AM.
        One unrelated question if I may (so that I don't have to create a separate thread)
        I created a new user in the User Administration yesterday, and today when I went to LID, it was there and I was able to do the final steps to get that user working. I then created 3 other new users in the User Maintenance screen, and now, roughly 1.5 hours later, they're still not showing up in LAUA. Is this normal, and how long can I expect to wait before I'll see the users there?
        Thanks again for the great support site. Hopefully I won't have to rely on it quite so heavily for long.
        John Henley
        Posts: 3353
        3/20/2009 3:21 PM
          1. Once the new db is created, and you have updated the MICROSOFT file, you will need to also run the dbcreate utility to create empty tables. Then, you can either copy your existing data using the dbcopy utility, our run some setup programs (depending on your apps) to create some basic setup.
          Thanks for using the LawsonGuru.com forums!
          John
          John Henley
          Posts: 3353
          3/20/2009 3:21 PM
            Regarding the users not showing in LAUA, did you add the OS\Environment identity for the user(s)? A user who is to show up in LID/LAUA must have an OS\Environment identity. Then after that is done, you've got to add the user to the user group (usergrpdef).
            Thanks for using the LawsonGuru.com forums!
            John
            Mick
            Veteran Member
            Posts: 82
            Veteran Member
            12/28/2014 10:48 PM

              I understand this is an old post but,,

              I too am ready to create three new product lines.  I have requested the dba to create the db's.  after this am I ready to run lawappinstall?

              THank you

              CindyW
              Veteran Member
              Posts: 169
              Veteran Member
              1/9/2015 9:05 PM
                Lawappinstall does not create product lines. It is the tool used to apply CTPs and MSPs. Check out the "Lawson Administration: Server Setup and
                Maintenance" for your environment.