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Uninstall a Technology patch

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golfer24
Advanced Member
Posts: 46
Advanced Member
2/19/2010 8:19 PM

    I'm trying to uninstall LSF technology patch, LSFCT_NT_09000006P39833, and I am unable to do so.  I'm getting the following error message: 'Fatal Error, Exiting....Patch Removal cannot continue.'  Why am I getting this error?  Is there a fix for it?  It's frustrating to get this message.

    Roger French
    Veteran Member
    Posts: 549
    Veteran Member
    2/20/2010 10:08 PM

       A first step to a resolution means looking at the log file produced from the patch. That log file should have more information.

      golfer24
      Advanced Member
      Posts: 46
      Advanced Member
      2/22/2010 1:58 PM
        Thanks Roger. I looked in the log file, and it says 'Backup for InstallID 39 does not contain all required files.' I installed the same patch in our test environment. I was thinking I could take the backup files from that backup folder and copy them to the DEV environment, where I'm having this issue.