ISS security error when adding new user

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JohnH
New Member
Posts: 2
New Member

    Good morning,

    I am new to the Lawson product and environment and still in the early stages of learning how it is set up.  We are having an issue when trying to add an actor via ISS.  We get all the fields entered and click on Save Actor and get a white box with an Exclamation Point and it only says Infor Security Administrator but does not display an error message (see end of thread).

     

    We are able to add the user via Lawson Security Administrator and it will show up in ISS.  If we try to modify it via ISS, we get the same message box and are unable to make and save any changes.

     

    We have a case open with Infor but have not had much success in getting a resolution.  Has anyone run into anything similar or have suggestions on what to try so we can get this working?

    Thanks!

     

     

     

    JimY
    Veteran Member
    Posts: 510
    Veteran Member
      The only error I get sometimes is a timeout, but the change is made. Have you checked your log files to see if anything shows up there?