PrevPrev Go to previous topic
NextNext Go to next topic
Last Post 01/13/2021 11:36 AM by  DarrenB
Lawson printing
 9 Replies
Sort:
You are not authorized to post a reply.
Author Messages
JimMNH
IT
City of Nashua
Veteran Member
(168 points)
Veteran Member
Posts:60


Send Message:

--
05/10/2012 12:51 PM
    For the time being we have asked users to open LBI reports as PDF and then print them. We would like to setup Lawson printing of these reports but this requires the setup and maintenance of printers, drivers, and user access to printers on the server itself. Since we have a hosted Lawson environment this is not trivial. I was wondering what sorts of solutions administrators in this community have utilized for printing of LBI reports that offers the easist setup/access for their user base?
    Matthew Nye
    Private
    Private
    Veteran Member
    (1532 points)
    Veteran Member
    Posts:514


    Send Message:

    --
    05/10/2012 4:36 PM
    youre hosted, so that pretty much eliminates "easy". You can "print" to a network share but Im not sure how much more that gets you than you already have. I understand the concern on the maintenance f the printers but printing in LBI is not as complicated as Lawson but at the same time is not as robust, feature-wise. You can set up printers as a device and those devices can be assigned to users. You then can burst to the printers.

    if any of this sounds remotely like what youre looking for let me know and I can expound.
    If any of my answers were helpful an endorsement on LinkedIn would be much appriciated! www.linkedin.com/pub/matthew-nye/1a/886/760/
    JimMNH
    IT
    City of Nashua
    Veteran Member
    (168 points)
    Veteran Member
    Posts:60


    Send Message:

    --
    05/11/2012 9:54 AM
    I believe we are suggesting the same path for a solution. Our host will load the printers for us on the Lawson server using the printer name as it exists on our network, manufacturer & model, print server, IP address of printer and / or print server, name for Lawson printer list. Then we setup who has access to which printers/devices. While this might not seem a big deal we're talking many dozens of printers, with all variation of drivers, and literally hundreds of users .. not just to setup but also maintain going forward. This is in addition to all the other Lawson security setup and maintenance. Just wondered if there was a better option?
    Matthew Nye
    Private
    Private
    Veteran Member
    (1532 points)
    Veteran Member
    Posts:514


    Send Message:

    --
    05/11/2012 10:26 AM
    unfortunately thats the cost of bursting, whether its to email addresses or printers, youve got to set up all those dependencies. There is an import mechanism that can be used and leveraging any ETL tool you can automate the generation of an xml file. at that point all you need do is upload the file ever-so-often.

    Alternatively you could just print all reports to one printer but that probably wouldnt be of much use. For me personally, I would question why people need to the reports printed in the first place. There is very little, if anything, that I can see a user needing to do with a hard copy of a report that they cant do with a soft copy, not to mention the cost of ink, paper and storage space to keep these reports. in fact, a hard copy limits the user quite a bit, particularly in the realm of sharing information, doing calculations and taking action on the information, which is a core principal of good a Business Intelligence platform.

    but ill get off my soap box as I also understand that culture in an organization often trumps best practices.
    If any of my answers were helpful an endorsement on LinkedIn would be much appriciated! www.linkedin.com/pub/matthew-nye/1a/886/760/
    Chris Martin
    Private
    Private
    Veteran Member
    (825 points)
    Veteran Member
    Posts:277


    Send Message:

    --
    05/11/2012 10:42 AM
    "I would question why people need to the reports printed in the first place."

    This.
    JimMNH
    IT
    City of Nashua
    Veteran Member
    (168 points)
    Veteran Member
    Posts:60


    Send Message:

    --
    05/11/2012 10:49 AM
    Oh how I agree with you. Some of that culture of wanting hard copies may change over time as people build confidence in the Lawson system, but for some old habits die very hard. Example .. I know I personally am not investing in Fed Saving Bonds anymore because they no longer offer a paper printed EE or I bond .. but I find that totally justified as I don't trust the Fed not to lose the electronic receipt. Trust is huge .. even in business.
    Ruma Malhotra
    Private
    Private
    Veteran Member
    (1092 points)
    Veteran Member
    Posts:412


    Send Message:

    --
    05/11/2012 11:01 AM
    We had a similar situation but we have worked with users to email the reports directly to them after the reports are being bursted. They are happy with this solution.

    The bursting to email devices and setting up each user's email as a delivery device may be a bit tedious but it helps with users who do not want to login and print a report. Maybe you can sell this idea to the users to see whether this will help them.

    I agree with Matt though that why do users have to print reports when everything is available to them electronically.
    JimMNH
    IT
    City of Nashua
    Veteran Member
    (168 points)
    Veteran Member
    Posts:60


    Send Message:

    --
    05/11/2012 11:10 AM
    Thanks Ruma. Emailing is something I hadn't considered oddly enough but might be accepted by some of the user community in this case. The Exchange Admin might not be too happy with me though. ;-)
    Ruma Malhotra
    Private
    Private
    Veteran Member
    (1092 points)
    Veteran Member
    Posts:412


    Send Message:

    --
    05/11/2012 11:32 AM
    Actually when you are setting up users with email devices you are not asking for any of the exchange admin's help. You can set up each user indiviually with their email address as a different delivery device and when you burst this report you can output it to all users that have access to the report. You will be doing this independently of the exchange admin.

    It is when you want to se up a group of users then you can set them up as one group email that you will need your exchange admin's help. You then set this up as a single email delivery device on LBI. Once the exchange admin has set up this group, you can add or remove users to this group.
    DarrenB
    Analyst
    Private
    New Member
    (3 points)
    New Member
    Posts:1


    Send Message:

    --
    01/13/2021 11:36 AM
    Matt, I've been struggling with bursting a report to print to a network printer for a few weeks now. No errors in the systemout log and when I run the command on the server it prints to the printer. I've worked with Infor on it and even support isn't sure why it isn't printing, also asked them for a step by step on setting up a network printer device as they keep saying permissions or adobe version 7 needs to be installed, which can't happen. I can see it's trying to do a shell print so maybe there's something on the server that's blocking this type of silent printing. Any help would be great, also whomever posted the printing zip file it throws an error trying to open it.
    Best -Darren
    You are not authorized to post a reply.