I had a request to publish GL291 (Trial Balance) onto an LBI dashboard. So when I went through the publishing steps, I selected back office reports, the product line, the job name, etc. I published the report and ran it a second time. When I try to view the report its shows up as a blank screen. Has anyone published a GL291 or other non-rw100 back office report? Any suggestions, tips, pointers?
Sample attached
I had the same issue and here are the steps we took to resolve this:
1. You would need to put david's attachment in the directory $LAWDIR/system/roductline/glsrc and name this file GL291.cfg.
2. When you run the job in lawson go to your print directory in lid to see whether there are the xml files created.
3. You should also be able to check the ftp connection on the application server to see whether the ftp functionality works.
4. After the job completes, there is a file known as the broadcast.csv created under $LAWDIR/system/ers/backoffice. This file should disappear after a few minutes. If this file is not created or does not disappear you may have issues with backoffice publishing.
5. Once this is done you can also check the lawson documents on your lbi server to see whether a new report-id folder for this report is created and there should be instances under this folder.
for every back office job created there will need to be a cfg file for that program that exists in the src directory if you are not setting it at a global level. Lawson does not recomemnd creating it at a global level but it depends on your case.
This maybe a bit too technical. The IT dept can go into all directories and check whether everything is in place for the instance to be created.
hth.