Report opens very slow

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Jan
Veteran Member
Posts: 55
Veteran Member
    Hello

    I have an employee roster report that is created on a schedule each everning and creates an Excel spreadsheet available as a link through our self service web page. Users have stopped using the report because it can take from 30 seconds to a minute to open the report - there are about 8,500 lines in the report.

    On my machine, I have a mapping to the server where this report resides. If I go directly to the server folder and open the spreadsheet, it opens in a couple of seconds.

    I realize when I open through LBI, various authentications are occuring, and the report is downloading from LBI rather than being opened directly from the server, but what could cause such a drastic difference in open times?

    I'm looking for some items to look for so I can talk to I.T. and try to figure out a way to speed access times up.

    thanks in advance for any help you can give me
    John Henley
    Posts: 3353
      What format is the report in when the users are opening it? Excel xlsx ?
      Thanks for using the LawsonGuru.com forums!
      John
      Jan
      Veteran Member
      Posts: 55
      Veteran Member
        HI - the report is in .xls format