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Smart Notes - Scheduler not working

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Robby
Veteran Member
Posts: 87
Veteran Member
1/22/2015 7:17 PM
    Smart Note goes out OK when manually triggered and the scheduler is setup correctly.
    But, nothing! Scheduler says it went, Delivered Alert History says it didn't, and Activity says nothing.
    This is a new implementation and there is only one scheduled notification.
    Can anyone point me in the right direction to find out why this is happening (NOT happening!)

    Thanks in advance,
    -Robby
    Dave Curtis
    Veteran Member
    Posts: 136
    Veteran Member
    1/23/2015 12:16 AM
      Is the schedule set to update AND process ?
      Lisa
      Basic Member
      Posts: 9
      Basic Member
      4/7/2015 6:41 PM
        Thank you for this answer - my InfoSets were updating, but the Notification was not being sent. The scheduler option was set to Update the Infoset only, NOT Update/Process InfoSet. Thanks again.....