SN returns no data even though I changed the data

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RachelM
Basic Member
Posts: 27
Basic Member
    I am trying to create a SN that sends an email when a social security number has been changed. I have the InfoSet created; when I try and do preview it clocks out b/c the data set is too large. I'm not sure if that's a problem or not.

    I set up the notification and when I get to conditions, the "compare with ..." section is not available. I want it to say "if SSN has changed, send SN". I have made the SSN a key and currently have my criteria set to send a SN if any changes to keys occur. I'm using a Range, not a Fact.

    Unfortunately, I'll go into our TEST region and change a SSN and the SN is email stating that there are no changes. What the heck am I doing wrong???
    JeanneS
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    Posts: 49
    Veteran Member
      I will be out of the office until Tuesday, October 11th. Please direct your requests for support from Financial Systems to the FINSYS mailbox at FINSYS@geisinger.edu.



      >>> <forums-epm-lsn@lawsonguru.com> 09/30/11 16:19 >>>

      Smart Notification Forum Notification
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      Posted by:RachelM
      Date: 09/30/2011 02:15 PM
      Subject: SN returns no data even though I changed the data
      Message:
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      I am trying to create a SN that sends an email when a social security number has been changed. I have the InfoSet created; when I try and do preview it clocks out b/c the data set is too large. I'm not sure if that's a problem or not.

      I set up the notification and when I get to conditions, the "compare with ..." section is not available. I want it to say "if SSN has changed, send SN". I have made the SSN a key and currently have my criteria set to send a SN if any changes to keys occur. I'm using a Range, not a Fact.

      Unfortunately, I'll go into our TEST region and change a SSN and the SN is email stating that there are no changes. What the heck am I doing wrong???
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      Matthew Nye
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      Posts: 514
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        Rachel,

        How and when are you updating and processing your infoset? Have you set your InfoSet to be a "very large" data set on the last step of the InfoSet editor? How are you bursting?

        Thanks,
        Matt
        If any of my answers were helpful an endorsement on LinkedIn would be much appriciated! www.linkedin.com/pub/matthew-nye/1a/886/760/
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