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Last Post 08/14/2019 1:47 PM by  DougEid
Get debug log off MSCM Handheld unit
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DougEid
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08/14/2019 1:47 PM

    We seem to be having connectivity issues with Handhelds since updating to v10.1.8.21 recently (jumping several releases ahead).  I know somewhere around .16 a new Auth Tab secret key setting was implemented so some changes were made by Infor.  In order to support us, they asked that we turn Debug on for a HH and reproduce the issues and generate a log file.  Okay done that.  Now issue is how to get log file off HH in a Win10 environment.  Under XP the suggested method was to use ActiveSync, under Win7 it was Windows Mobile Device Center (WMDC), and I believe that Device Center was replaced under win10 by Sync Center.  What is everyone else using to get files OFF a HH unit under win10?

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