I'm so confused here. We have two pacemakers that are being ordered as specials but the cost the requisitioner is inputting is being changed/disregarded by the system.
Further investigation shows that these items have been purchased as specials in the past and it looks like Lawson is reverting to whatever the last options were set to. For example,
One item needs to be purchased at $3000 as a special but once the line is added, the cost is reverted to "No Charge". I checked PO63 and found a previous PO the special was on showed that someone set the cost option to "2" (aka No Charge). Neither RQ10 nor RQC will allow me to change the cost option or price for that item, stating "Requester not authorized to change unit cost". I'm definitely authorized to do this as I've done so in the past.
Has anyone ever had this issue?