Incorrect SOH showing in RQC for inventory subs

Are you setting up the Replacement feature in IC11? That will replace the original with the sub when the original is zero. It works on RQC/RQ10. It will not replace par item reqs from IC81 or MSCM.

Correct.  The sub# is entered in the Replacement Item field in IC11.  So the sub shows in RQC but the SOH that's displayed is not for the sub but for the original.

Jon, we are experiencing the same thing (COVID shortages, substitutions), except we didn't put the substitute items in Lawson. First, we don't use the RQC, but just on the PO's, we've manually entered the sub items information on the PO detail lines. NOW they came in and we realized that even if we received them, they didn't go towards our Inventory SOH item. We probably will manually adjust the inventory for these this time. But can you tell me that for these sub items, you entered it into the Lawson system IC11 Item Master data? I've read and researched on the Lawson Guides and can't quite find my answer. Please advise? Thanks in advance!!
~Terri

Yes, we set the sub item up with it's own IC11 record and enter that item number in the Replacement Item field in the IC11 record for the original item and in IC13. We also set up that sub item in IC12 as inventory. This way when the original item is out of stock and there is stock available for the sub, the requesters will see the sub item on their templates automatically. There are limitations to this though. The process is useless for par locations. And if you search for the original item on a template and it's out of stock the sub doesn't come up in the results. In fact I think you get an error.