Is anyone willing to share their process for handling temporary manufacturer item back-orders?
Currently we basically do a full conversion for items that are on a lengthy back-order. Recently, we've had some back-order items that were thought to have a lengthy back-order, but then came back within days or a week of us doing a conversion. It's a lot of work as some of the items are in several pars and store rooms and on many templates.
Is a "temporary" conversion the only solution or is there a way for Lawson to divert orders? I believe in the past we've explored using a "replace with" feature on the PO13 but I believe differences in UOM became a problem as many of our approved temporary replacements are not set up the same.
Any insight you might have would be greatly appreciated!