Good morning,
We are on 10.1.8.25 and currently working through a couple of items. One is having an issue where our techs are scanning out inventory but when the issue reaches MSCM from the device it goes into a unreleased status due to insufficient SOH. Once we are aware of this we make the necessary adjustments on inventory but we aren't always finding them. Has anyone else found a way to stop the handheld from performing an issue when the SOH is not enough according to S3? Is there a way to get that information to a handheld device?
Alternately, how do you handle the inventory updates for situations like this to keep this from occurring? Do you find this is more of an issue when you have auto receiving in place for daily deliveries?
We created an IPA flow to identify these issues and send an email to the end-users.