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Par count sends from the Handheld

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Mark Ivankovich
Basic Member
Posts: 16
Basic Member
9/30/2010 4:54 PM
    When uploading par counts to the backoffice there is no error dialog box on the handheld device telling you there is a problem.

    You have to go view the mscm_server.log to see what the error was with the count send.

    Is this as designed? What type of process do you use to resolve par count send/upload errors?

    Thanks!
    JonA
    Veteran Member
    Posts: 1163
    Veteran Member
    11/4/2010 11:19 AM
      What kind of errors are you referring to? Errors such as missing unit cost, no replenishment set up, invalid passwords, inactive accounts, invalid uoms and the like can be seen in the MSCM admin tool (http://:9080/mscm/home/portal.jsp). I monitor this daily and fix the issues as they come.
      Jon Athey - Sr. Supply Chain Analyst - Materials Management - MyMichigan Health
      Chesca
      Veteran Member
      Posts: 490
      Veteran Member
      1/23/2015 4:08 PM

        Hi Jon, under the admin tool, what option would show me errors? I ran a PAR report and one of the orders has an upload error. I am trying to figure out why this is happening but there is no error description. I can see the following:

        user Management
        location management
        label management
        item management
        manufacturer
        vendor
        printer
        global reports
        JonA
        Veteran Member
        Posts: 1163
        Veteran Member
        1/23/2015 5:32 PM
          Go to Par and Cycle Counting > Par Counting > Reports. Select company and date range and for status select Upload Error. The report will only return the uploads that had errors. For each upload that erred click on Count Details, then sort the lines by the Notes column.  All the lines with errors will show at the top of the list.
          Jon Athey - Sr. Supply Chain Analyst - Materials Management - MyMichigan Health