We have an item that any time it is used on a requisition, it will not pull through from the PO100 to PO20. This item gets hung up in PO23 and has to be forced through to PO20. We have verified the item is active, set up correctly, has a cost, is attached to a contract and we are still unable to get this item to go through. Does anyone have a suggestion on what else we could verify and or change to get the item to stop kicking out?
Thank you Stephanie. I will have the user test the item again and view the exception report. I believe it still stems from the contract but hopefully that report will point me into the correct direction.