Quantity change on a PO

We are still in 9.0.1 (for now) but our solution is to update the PO to match what we actually receive. The reverse of that is that we refuse to receive something that we didn't order. If a vendor sends a wrong product, we return it without adding it to the PO since it was not something we ordered and we don't want to muck up our order history.

We don't update the order quantity for overshipments. If we are shipped more than what we ordered...

1. Receiving clerk receives the overshipment and a buyer receiving message is created.  We have a ProcessFlow in place that notifies the buyer of any buyer messages.
2. The buyer determines whether the overshipment is acceptable. If it is, the buyer message is released. If not, we can proceed one of two ways depending on how the vendor wants to handle it.
     A. If the vendor is invoicing for only what we ordered, the receiver is changed to reflect the original order quantity and the buyer makes arrangements with the vendor to return the overshipment.
     B. If the vendor will be invoicing for what was shipped and wants to issue a credit for the return, the buyer message is released. The invoice will match the receipt and the buyer creates a return for credit for the overshipment.

Regarding whether by not updating the PO usage would not be accurate, I run usage reports in Crystal so I look at the received quantity, not the ordered quantity. But if you use a Lawson canned report like PO254 to determine usage then yes, the data would not be entirely accurate because that report shows the ordered quantity.

This is a discussion for us at the moment. We are attempting to get to Jon's state, but there seems to be a problem of "but the users/other depts might be able to use it" that we are working through.

PO58 shows the actual qty received as does PO64. As Lawson doesn't have a canned "usage" report, we have always grabbed POLINE.REC_QTY when creating reports.

When we receive an over shipment, we change the PO line to reflect the 'new' received amount. If we keep the product, we pay the invoice. If we do not want the product, we do a vendor return. Which AP then matches the credit from vendor to.

Our rule is to reflect what we actually received, regardless if we ordered it or not.

*exception if its a completely different product from what we ordered and the vendor is not invoicing us, then we will have them pick up without changing a po line.