Installation of Smart Office

You need to install websphere and bind it your ldap for single sign on. You also have to setup lawson web services and the lifecycle manager. LSO was a little challenging, however the install docs are pretty decent.

@ Ollerton: I've installed websphere and currently attempting to install lifecycle manager. While running the ldap test (script provided by lawson), I am receiving some java error. I don't know exactly what my problem is and can't really figure it out. Below is what the error looks like. Can anyone help?

C:\Users\svc_smartoffice>"C:\Program Files (x86)\Lawson\LifeCycle Manager\Server
\script\ldapTest.cmd"
Exception in thread "main" java.lang.NoClassDefFoundError: com/lawson/lifecycle/
server/security/LdapTest
Caused by: java.lang.ClassNotFoundException: com.lawson.lifecycle.server.securit
y.LdapTest
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
Could not find the main class: com.lawson.lifecycle.server.security.LdapTest. P
rogram will exit.

Currently we've installed Websphere 7.0 and LifeCycle Manager 9.1.6. These are up to date with their fixes and currently I am attempting to install Smart Office. For some reason, I can't get LCM to give me the option for "Admin View". I found article 54005588 regarding adding a new LSO admin account but I can't do that either. Can I get any help? Anyone know anything regarding adding an admin to LCM?

UPDATE: I had to add a group in the LCM properties but just found out I need to install GRID before I install WebServices. I am attempting to install GRID but when I try to install it, there are no hosts. I am currently confused on how to get a host to show up in LCM. Has anyone out there dealt with this?

Have any of you done the Smart Office Installation without any prior exposure to it? Do you recommend it? Are there any "gotchyas"? I have installed LSF9 many times, but there are a few things with LSO that are new to me, like LifeCycle Manager and Lawson Web Services (unless that is just a new name).

I'm trying to decide whether I should give it a try, or have a consultant do it the first time and take it from there.

I am trying to install LSO 9.1.2 using LCM 9.1.7. I have uploaded LSO to LCM and I right click Server for Lawson Smart Office 9.1.2 and select Install. Then I select the Server for Lawson Smart Office 9.1.2 and click the Next button. I get an error that says, "Can not install Server for Lawson Smart Office 9.1.2. No available location exist or the user is not authorized to install Server for Lawson Smart Office 9.1.2." I do not find anything in the install documentation about creating a location or a spcial user for the install. Lawson Web Services are installed and appear to be working fine.

Has anyone else received this error?

What platform are you running LCM on?

Are you running LCM as a Windows service?

LCM is installed on Windows Server 2008 and the the LCM-Server and LCM-Service are running as a service using the local account LCMService. I was able to install Lawson Grid and Web Services. I can also bring up the install wizard for Smart Office Grid version without getting the error.

Is the user 'LCMService' in the local Administrators group? (I'm assuming it is, but check anyway...)

I justed checked to be sure and Yes, LCMService is in the local administrators group. I don't think I mentioned this before, but I am trying to install LSO on the same server as LCM if that makes any difference.

I started over and uesd the versions of LCM and LSO that were released last week. They are LCM 9.1.8 and LSO 9.1.3. I was able to install the Server for LSO 9.1.3, but now I cannot install the LSO client. When I click on the Install Lawson Smart Office Client link, I get a 404 Page Not Found. Everything looks like it is running in LCM.

In planning for installation, how long did this take you to complete? Did you do it all yourself or did you use consultants?

BVSD ended up having CIBER install LSO for us. It took about 6 hours consulting time from start to finish.

Did you ever resolve this issue? I'm getting the same 404 error when attempting to install the LSO client. It looks like everything is working correctly on the LSO server. Thanks.

No I did not. Please let me know if you get it figured out.

What URL are you going to when you try to install?
Do you include the port (19005 by default if I remember correctly)?

If so, do you see the 'Install Lawson Smart Office' graphic?

If so, are you using the signtool for SSL certificates?

Did you install the certificates on the machine on which you are trying to install the client?

I'm not sure what Chris is doing, but I am using the url http://server.domain:19005/LSO. That give me a page with a graphic in the middle that says Install Lawson Smart Office. Clicking on that graphic give me the 404 error.

My guess is that when you did the installetion you did not specify the url http://server.domain:19005/LSO in the install wizard. If you do a mouse over and look URL that the graphics point verify that it does point at http://server.domain:1900.../server.domain:19006

If there is another URL there, for example mising the context root LSO or having LSO in lower-case you should re-install LSO and type in the correct URL in the install wizard.

The URL that the graphic takes me to is
http://server.domain:1900...tion?server=https://server.domain:19006
which should be correct.

My issue is the same as Kevin's. I use http://server.domain:19005/LSO which brings up a page with the "Install Lawson Office" graphic in the middle. I get the 404 error when I click the link. I used the signtool to install an SSL certificate on the server but have not done anything yet regarding a certificate on the client.

Kevein, if the URL is


The best way to correct this is to re-install the LSO server and in the install wizard specify

Did you import the "install point" after signing it?

Sorry, my last post got messed up. I try again.

Kevin, if your URL is

To fix this you need to re-install and specify the URL

in the install wizard.