When I try to open a saved upload mapping, sometimes (7 out of every 8) it doesn't load. Occasionally it does. I can't intentionally recreate it, so I can't be certain under what circumstances the saved upload mapping opens and what circumstances it doesn't.

Here's what I expect to see:


Here's what I see when it doesn't work:


Has anyone experienced anything like this before? Can I provide more information to help you help me?

Lawson AddIns 10.0.0.2
MS Office 2010
Lawson Environment 9.0.1