AR261 - Customer Credit Alert

AR261 (Customer Credit Alert) can be used as a Lawson Process Agent, or as
part of the Workflow system. Both uses of AR261 are described below.

Using AR261 as a Lawson Process Agent:

Run AR261 to create a CSV file that can be imported into word processing
software to create notification letters for a customer who exceeds a
percentage of their credit limit.

Customers are selected for notification letters at the customer group level,
when the current balance, plus the open order amount, is greater than the
customer credit limit by the Over Limit Percent that you enter.

Use the LAWSON INSIGHT File Transfer utility to transfer the CSV file from the
server to a PC. The file name should be: csalert.csv

Use a Lawson Process Agent to create and print the word processing document
alerting a customer that they have exceeded their credit limit.

To activate the Lawson Process Agent:

1. Open the file  c:\lawson\samples\proagent\csalert1.psp
2. Select the Run icon on the Process Agent toolbar.


Using AR261 as part of the Workflow system:

If the Lawson Workflow system is installed, run AR261 to create a work unit
record to be processed by the Workflow Open Messaging Architecture.

Customers are selected for notification at the customer group level, when the
current balance, plus the open order amount, is equal to or greater than the
percent of credit limit that you enter.

Please refer to the Workflow documentation for more information on the
workflow system.









Updated Files

    CKPOINT    - The environment file used for recovery.


Referenced Files

    ARCOMP     - Used to access company information.

    ARCUSTGRP  - Used to select customers for credit alert letters.

    ARCUSTOMER - Used to access customer information.

    CUSTDESC   - Used to select customers for credit alert letters.

    WFSETUP    -