Our end user has received this after logging into RQC v10 and attempting to access any of the following areas: templates, specials/service. Has anyone experienced a similar error and what did you do to resolve Many thanks. 

Has anyone ever bought an inventory item with one unit of measure and been able to order it through RQC with another  For example issue a PO for an inventoried item ordering 12 cases of something and then have an end user order that same item by 'each' using RQC.  I am not sure if that is even possible in Lawson.  Any insight is greatly appreciated.    

I am a fairly new Lawson user and I need some assistance. What are the steps to change a vendor item within a Lawson assigned item  I am not doing the steps in order and can't complete the task.   Thank you!!

I am at a client site where we are using Infor 10 and also have a depletion interface for our perpetual inventory locations. The EPIC runs at 2am and then at 6am someone runs the job in Lawson. This means that it is sometimes more than 24 hours between the case cart being picked and that item decrementing from Lawson. Since this is the case, there is a huge trust factor because the system count is never 'right'. Are there folks out there that are depleting more often or using another way...

I wanted to see if anyone had any documentation on how they perform SUOM changes  I know how to do them, but it certainly seems like there may be a better way, or at least an easier way.  I would like to compare the process others do, versus what I know.  I unfortunately don't have a process written down, because I essentially follow the errors in IC11.    I can take care of the Open PO's, Inventory location SOH adjustments and returns, but the shipping feedback from...

We had our PO100RQ job go into Needs Recovery this morning and are trying to understand the error we received. The error stated 'database deadlock on a non-restartable step.' Can anyone help with this error   Thanks, Shannon

We had our PO100RQ job go into Needs Recovery this morning and are trying to understand the error we received. The error stated 'database deadlock on a non-restartable step.' Can anyone help with this error   Thanks, Shannon

We use the Infor Fax Integrator to fax/email our POs. Recently, we have started receiving complaints from different vendors that the faxes are not coming through fully and are cut off. We went live with Infor in August and this is the first time we have had any issues.  Has anyone else had issues like this Any resolution  Thanks, Shannon 

We have perpetual inventory and would like to update the name.  Is that possible  If it isn't a we create a new location, is there a way to mass update the par carts with the 'new' location in IC81.  Example- 15154 = location previous OR2 and now needs to be SPD   Any assistance is much appreciated!   Suzi

Does anyone know of a way to be notified when a fax goes into a status of 'RETRIES EXCEEDED' We have the options tab set to be notified for 'FAILED' faxes, but that only includes the status of 'FAILED' not 'RETRIES EXCEEDED.'  Any thoughts would be appreciated!  Thanks, Shannon 

Hi All,   What is your process for handling unreleased IC transactions for month end I've been talking with Infor and it seems that since upgrading to v10, IC190 does not allow any unreleased transactions for the job to process completely - regardless of the date on the transaction.   Prior to conversion, we were able to kick forward the date on the transaction to the second of the month and rerun IC130 to post through the 1st of the month - then IC190 would run completely for all...

We are currently using the Lawson Fax Integrator and have been having a lot of issues recently. We are looking to pursue alternate solutions and was wondering what others use and the likes/dislikes you see Thanks in advance!  - Shannon

As an auditor, I am trying to understand how AP10.8 can be used, and how it is accessed. I am seeing that our users cannot access it directly, so I am curious how it is used, and whether the access is related to that of the AP16 screens.

Is anyone aware of a quick reference guide for using comments in RQC Looking for information to use for instructing our users on which comments to use, how they work and where they display. I've been able to find and test most of the comments but I am having trouble finding any information on the header and line comments that are 'display only'. I see these on RQ10 but not when printing the req from RQC. Also do not see them on POs. Is there any guide as to where these do and do not show &...

I am trying to create multiple calculated fields within widgets in Smart Office. After creating my first calculated field, I need to use the newly created calculated field for my next calculation (hope that makes sense)! The problem I am running into is that I don't see my newly created calculated field as a selection for calculations. Has anyone else ran into this problem Do you know of way to get this completed Thanks in advance for any help! -Shannon

I'd love to hear how people are managing their prepaid expenses using Lawson Currently we are tracking them on a spreadsheet. When the invoice comes in they are added to the spreadsheet and reclassed to a prepaid expense account on the G/L and then we doing a recurring entry (GL70) to allocate expense monthly. I'm looking for a more efficient way of doing this that is less manual 

We have an item setup with EA, BX, CA. The default buy flag is set to BX.  When a user goes to order the item in RQC, the item is defaulting to the CA  Any thoughts on why this would happen Thanks, Shannon

Does anyone have an Infor Unplanned Downtime document they wouldn't mind sharing We recently went live with Infor and were looking to come up with some sort of checklist, in the event of an unplanned downtime. We have our hospital downtime processes, but within Infor there are certain things to have to check (ie - validate orders went through, EDI processed, etc).  Thanks in advance!  Shannon 

Does anyone currently use MHC at their hospital If so, what all do you utilize it for and what would you say are the advantages and disadvantages you have seen Thanks, Shannon

We are having some issues when sending our IC527 file to a vendor. It seems as if it is sending a completely different price than what we have in Infor.  Has anyone experienced this before If so, what was the issue and resolution Thanks in advance! Shannon

I am struggling with making our lab inventory into a par cart record.  I think it may be due to HOW our locations were set up.  It is best described by the flow chart. (I'm a visual person.  It was easier to describe this way rather than type it all out.)                                       &nbs...

I created a po history query in MS Access and need to pull in the account information by PO Line.  What table does the po line account information pull from

I am having some issues where a requisition gets created, generates on PO23, then PO100 runs and pushes it to PO20. However, one particular item is not removing off the PO23 screen, even though it moved on to PO20. What could be causing this to happen The issue is it continues to push onto a PO every time the PO100 runs, so it generated like 30 POs in one day because it never would clear off PO23.  Any help would be greatly appreciated!!  Thanks, Shannon

We just implemented MSCM RAD and we are looking into a mobile Zebra label to print delivery documents with the barcode. Has anyone used them If so, is it possible to share a sample to see what the labels look like and what information are included on the labels Thank you.

We have PO100/PO120 jobs which create and issue PO's but for some reason the only way we can get these jobs to process reqs that were created with handhelds is if we have a PO100 step where the PO code field is blank. Unfortunately that's not an option for us as there are certain PO's with PO codes that we do not want sent to the vendor; leaving the PO code field blank in PO100 causes the program to grab all PO's in PO23 (regardless of the PO code they contain). Does anyone out there have this o...