How is everyone dealing with subs from Cardinal Health?
We're JIT so it's by and large non-stock items and if it was on backorder and we wanted the sub, we've canceled the line and added the sub as a special on the bottom. But since we have switched over to Cardinal it's been nothing but EDI bomb outs.
When there is a new line at the bottom of the PO, the EDI receipts will not all process. Sometimes the receipts for the sub line process and it's the rest of the PO that bombs, but mostly it's the no problem lines receive and the sub is left hanging.
We get multiple 856 for other Cardinal POs and do not have an issue - it's when the item is added to the bottom and there are multiple 856 It's like whichever receipt hits first is fine and all others are locked out.
Anyone have any ideas?
We have the same issue but for Concordance. The sub on the 856 tries to match on the original line that was sent on the 850. Creates an error every time so I just correct the error in MA53, change the line number, update the item and vendor catalog numbers, pricing, etc.