We are running 10.1.8.25 and are experiencing problems with our 'Inventory Issue Delivery Tickets' that are printed from the handheld device action. The problem occurs when an order is placed for a value greater than the stock on hand.
The initial delivery ticket that is printed shows two line items - one for the amount of inventory available and another for the amount that is not available. There is nothing on the delivery ticket to indicate to the person making the delivery which line is the correct line being delivered.
Example:
To the person making the delivery it looks like they should be delivering 5 total. When you look at the Issue reports and upload information for the line item for 2 EA shows an upload error with the correct error message that there is insufficient stock on hand.
Does anyone else have this issue and do you have any suggestions on how make sure the person making deliveries knows they are only delivering 3? I spoke with the vendor and they state this is working as expected.