A requisition is built as a special, all required fields in the header of the req are filled out appropriately, the vendor's item number is written out, after releasing the requisition the requisition line detail shows a 'suggested vendor' different than what's on the original req that is also a Lawson item non stock number. So the Lawson Item number that looks like the special vendor item number pulled to the PO with the suggested vendor. The buyer manually changed the vendor, pricing, etc...on the PO and released to the correct vendor.
Has anyone seen something like this before? Root cause / fix? This is not the first time this has happened.
Here is how the buyer worded it, perhaps that will explain it better than me. (The 'red box blue box' he's referring to are screen shots) that if you want I could show, I just need to do some CIA document editing...
Also here's RQ190...nothing
Not hitting 'new' in RQC before placing a new requisition is something I've noticed that the end users don't normally do. So that is a possibility that 'ghost' images from previous req's are following the new req.
Yes, we have seen this when the requester enters a special but the item number they use matches the item master. However, the vendor associated with the item only pulled into the reqline when the requester DID NOT enter a vendor themselves. When they did enter a vendor, either on the Misc tab or on the line, that overrode the default vendor pulled from the nonstock item data. Considering we've had the "Require Vendor on Special Items" flag set to Y for most all RQ04 records for a couple years or so now we haven't seen this issue since.
When the requester releases a req in RQC the RQC window resets to the default setting for the requester, which is essentially that same as clicking on "New". There shouldn't be any "ghost images" or residual information left over from the previous req. But as Kat pointed out the req source was RQ10. There is no "New" to click to clear everything after release. They would need to perform ctrl-shift-k or transfer from RQ10 to another screen and go back.