Benefits Immediate vs Pending during open enrollment

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CJDickey
New Member
Posts: 6
New Member
    We are currently debating whether to do immediate or pending benefits with our open enrollment. Employees will be enrolling though ESS. Last year we processed as immediate and ran into some issues where they ended up on the BS31 because of incorrectly tabbing on their browser. So, we are wondering if we should send all to the BS31 so that all are there instead of researching the ones that end up there in error.

    Does anyone have any advice or feedback on what your organization is doing?
    Mary Porter
    Veteran Member
    Posts: 337
    Veteran Member
      last year was our first year on ESS Open Enrollment. We did pending and it worked out really well. In fact we still haven't cleared out BS31 because
      it's been helpful to have their record available for backup when there is a discrepency between what they think they enrolled in and what they
      did enroll in. We do our new hire enrollment immediate because it was easier to handle that way since we don't have process flow working yet.