We want to add the functionality for an employee to change their own address through ESS.
For obvious reasons (auditing), we want this action to be pending, not immediate.
I was very disappointed when I found the Lawson delivered address change ESS module directly updates HR11. How dangerous is that! That makes it completely worthless to us, and to many others I would guess.
The Manager Self service allows address changes if you have a Personnel Action that is for address changes, but we want the employees to change their own address, not have to go to their managers to do it, that defeats our goal of having the employees do this.
I am working on hacking apart the Personnal Action MSS module to make it work for employees to do an address change that goes into pending via PA52. This is rather difficult.
Has anyone else run into this problem? Am I making it harder on myself than it needs to be? Are there better solutions?
Jeremy Zerr
St. Luke's Regional Medical Center, Boise, ID
Although I understand your fear, we've had address changes available for ees since we rolled out ESS, and have had no issues with it. We had more trouble when data entry was performed off paper submissions (and we have more issues with direct deposit input on ESS).
You still have the option of using HS07 to notify PR (or your designate) when an address is changed - at least someone can review the data. Sometimes, giving ees control of their own data isn't necessarily a bad thing in my opinion.
It's only as "dangerous" as employees want it to be. In ESS, the employees themselves are responsible for their own data - a GOOD thing. If they want to screw up their own data or manipulate it for whatever reason, that's their choice. They just have to keep in mind that if they enter in that data, then good luck on getting pay checks, and other type of mailings sent correctly! Besides, if they detect an error or whatever in their address then they themselves can correct whenever they want to, not when HR gets around to it. A win-win for everyone.
My experience from several customers is that employees love handling their own data.
Just my 2 cents.
From our view, the big reasons for doing pending is:
It is difficult to fit address lines into 22 characters that is necessary for W2s. We can't reasonably require an employee to figure out how to abbreviate and split an address among ADDR1 and ADDR2.
If a employee terminates because they move out of the country (or out of state) and changes their address before then, we need to back it out to finish their last paycheck because of taxation purposes. Its a lot easier to catch that while its pending.