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jph826
Advanced Member
Posts: 28
10/23/2015 10:50 AM
In annual enrollment, choosing an annual amount or a bi-wkly amount is not calculating properly. If you choose an annual amount of $1200, it shows the annual and the pay period (your cost) amount as $1200. If you choose $50 per pay period, it shows the annual and pay period amount as $50. I've had a ticket open with support over a week. My BS06 cycle table is correct. I would appreciate any advice please. Our open enrollment go live is next week.
The.Sam.Groves
Veteran Member
Posts: 89
10/23/2015 12:56 PM
When you say that BS06 is set up correctly, you are ensuring that the pay plan the employee is under is actually listed as an entry there?
I'm sure you already realize this, but the way the system figures it out is by looking up the employee's pay plan in BS06 and then checking the date the benefit starts against that entry and uses the "PP Remaining" field to figure the per pay period amount from the annual or the annual from the per pay period.
What you are describing suggests that either it's not finding the right info on BS06 or that the info you have on BS06 is telling it there is only one pay period a year.
jph826
Advanced Member
Posts: 28
10/23/2015 2:01 PM
Thank you. Your response did make me look at this issue in a different way. I set up this year's BS06 the same as I have in previous years, meaning the effective date and the first cycle end dates were the entered as the same date. Today, I created a new BS06 with an effective date of 1/1/2016 and a first cycle end date of 1/9/2016 and the annual election works as expected now. Thanks again.
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