PA52.4 no Data Items

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YvonneJ
Posts: 5
    I'm trying to hire an applicant in PA52.4.  I enter the header information, including the HIRE action, click inquire, and no Data Items appear on the Selected Items tabs.  I can go to PA52.1 and inquire using the same HIRE action, and the Data Items do appear.  Something seems to be wrong with the PA52.4 form, or the way I'm using it.  Can anyone help?  Thanks!
    BarbR
    Veteran Member
    Posts: 306
    Veteran Member
      We enter the Company number, enter or select an Applicant number, enter or select the Action name and click Inquire. The message on the bottom left says "Inquiry complete, Add new values".
      What message on the bottom left are you seeing when you follow the same steps?
      YvonneJ
      Posts: 5
        I also get the same message: "Inquiry complete, add new values".  At that point, shouldn't the Data Items for the action show up on the Selected Items tabs?
        BarbR
        Veteran Member
        Posts: 306
        Veteran Member
          Yes, the Selected Items 1, 2, and 3 tabs should show the data items followed by the Applicant values (if any) and entry fields for the New Values. It you are seeing Data items but no applicant values the problem could be on the Applicant's record on PA31. If you aren't seeing any Data Items listed, then the problem must be on the action on PA50. If those all look good, then it could be a release/patch issue and an Incident with Infor is the next route.