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IPDesigner Error. Can't log in.

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JonA

Veteran Member

Posts: 1163

10/10/2016 1:59 PM

I'm getting this error when I try to log into IPDesigner.

An error has occurred. See the log file

C:\IPDesigner\IPDProd\workspace\.metadata\.log.

It was working fine until last Thursday. I noticed that when I was modifying a flow there were some errors but they weren't listed in the window. So I thought maybe a restart of the application would fix that. But after the restart I got this error when I tried to log in. I've attached the log file but I don't think it's very helpful.

Attachments

IPD Log.docx

Kyle Jorgensen

Veteran Member

Posts: 122

10/10/2016 2:15 PM

This happens to me from time-to-time. Been happening for years (even in the old PFI designer).
I've opened tickets with Lawson, but they never seem to address the problem.
The root-cause, as best as I've determined, is a corrupt java xml file.
Simply delete (or rename) the below file and then relaunch the IPD client.

C:\IPDesigner\\workspace\.metadata\.plugins\org.eclipse.ui.workbench\workbench.xml

Kyle Jorgensen

Veteran Member

Posts: 122

10/10/2016 2:15 PM

That path should be:
C:\IPDesigner\*install_name*\workspace\.metadata\.plugins\org.eclipse.ui.workbench\workbench.xml

Kyle Jorgensen

Veteran Member

Posts: 122

10/10/2016 2:16 PM

If the workbench.xml file doesn't exist when the client launches it will create a new one.

JonA

Veteran Member

Posts: 1163

10/10/2016 3:44 PM

Thanks a ton! That worked!