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Workflow is not enabled

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Brett
Basic Member
Posts: 19
Basic Member
9/29/2016 6:36 PM

    We are in the process of upgrading from on premise 9 to hosted 10 and we just finished refreshing the data. We have 2 workflows that were working prior to the refresh but now they are not. We have checked that Service and Process definitions for both workflows are enabled. The workflow flag in GL10.1 is set to "Y" for journal entry and the Requisition approval type is set to "Header using Process Flow" for the req approval flow. Is there any where else I can check to see why these flows aren't working?

     

    Brett 

    kflores01
    Veteran Member
    Posts: 43
    Veteran Member
    9/29/2016 6:45 PM
      We had similar problem.  After you setup everything up, you need to reboot the system, not just Landmark.  Sometimes, the network connectivity (likely the port) is not cleared with a restart of Landmark.  Reboot of everything does it.
      David Williams
      Veteran Member
      Posts: 1127
      Veteran Member
      9/29/2016 6:46 PM
        Are you getting errors when you release the requisition? If not then check PFI (menu.do) to see if the WorkUnit there is in Status 25 or 27.

        If 27 then there's a communication issue to Landmark
        David Williams
        Brett
        Basic Member
        Posts: 19
        Basic Member
        9/29/2016 8:06 PM

          Not getting any errors and no work units are being generated. I believe there is no communication between landmark and LSF.

           

          Brett

          David Williams
          Veteran Member
          Posts: 1127
          Veteran Member
          9/29/2016 8:30 PM
            You checked for PFI Workunits?
            David Williams