killing looping lacobrts processes in LSF9 help

 13 Replies
 1 Subscribed to this topic
 27 Subscribed to this forum
Sort:
Author
Messages
FrankH
Basic Member
Posts: 7
Basic Member
    All-
    We were about to go live on LSF9 when we came across this problem that hung users in HR11. This is in the latm.log..
    latm (RmExecTPPrc): WARNING: Looping program detected, HRUAT, HR11
    Mon Jul 12 11:05:42 2010: latm (RmExecTPPrc): Killing looping lacobrts process, Pid=24482
    Mon Jul 12 11:05:42 2010: Terminating process, 24482

    After about 6 hours on the system users in portal or lid would hang and get the above msg. We have had vendors and Lawson troubleshooting this and can not get it resolved. It is keeping us from going live.

    TIA
    Frank H
    subba
    New Member
    Posts: 3
    New Member
      Frank,
      I feel it is due to LSF9.0 security issue .See same eror you getting with Security turn off or turn security debug flag on and see which security rule causing this.

      Thanks,
      Subba
      Jimmy Chiu
      Veteran Member
      Posts: 641
      Veteran Member
        I would do this and see if it will help just temporarily.

        Edit your %lawdir%\system\latm.cfg

        OPENTIMEOUT 600
        LOOPTIMEOUT 30

        A reboot is required after the changes. Then wait and see if it will pop the errors.
        Tony Conway
        Basic Member
        Posts: 9
        Basic Member

          Posted By Jimmy Chiu on 07/13/2010 12:48 PM
          I would do this and see if it will help just temporarily.

          Edit your %lawdir%\system\latm.cfg

          OPENTIMEOUT 600
          LOOPTIMEOUT 30

          A reboot is required after the changes. Then wait and see if it will pop the errors.


          If I'm not mistaken, a reboot is not required. tmcontrol -rc should reinitialise those settings.
          Tony Conway
          Basic Member
          Posts: 9
          Basic Member

            Posted By Jimmy Chiu on 07/13/2010 12:48 PM
            I would do this and see if it will help just temporarily.

            Edit your %lawdir%\system\latm.cfg

            OPENTIMEOUT 600
            LOOPTIMEOUT 30

            A reboot is required after the changes. Then wait and see if it will pop the errors.


            If I'm not mistaken, a reboot is not required. tmcontrol -rc should reinitialise those settings.
            FrankH
            Basic Member
            Posts: 7
            Basic Member
              We tried changing OPENTIMEOUT and LOOPTIMEOUT and this didn't solve the problem. We applied 2 JT's and the "killing looping lacobrts" message went away, but we now have a new error....see below. The users get on and test and it took 24hrs to get it to fail and get this new message. Any ideas?

              TIA
              Frank
              INFORMATION FROM THE LATM.LOG

              Program Code = PR05 , DataArea/DataID = HRPROD
              Tue Jul 13 15:20:25 2010: ERROR: Stopped due to a signal 9
              Tue Jul 13 15:20:25 2010: SIGNAL: Kill

              Wed Jul 14 09:12:07 2010: latm (PrcTPCrash): Received death notification of lacobrts, Uid=14, Pid=9943
              Wed Jul 14 09:12:07 2010: Program Code = HR11 , DataArea/DataID = HRPROD
              Wed Jul 14 09:12:07 2010: ERROR: Stopped due to a signal 13
              Wed Jul 14 09:12:07 2010: SIGNAL: Write on a pipe with no one to read it

              lacobrts timed out waiting for OPEN message
              lacobrts timed out waiting for OPEN message
              lacobrts timed out waiting for OPEN message
              FrankH
              Basic Member
              Posts: 7
              Basic Member
                We tried turning off security and still get the errors.
                jknox
                Basic Member
                Posts: 5
                Basic Member
                  Posted By FrankH on 07/14/2010 09:59 AM
                  We tried changing OPENTIMEOUT and LOOPTIMEOUT and this didn't solve the problem. We applied 2 JT's and the "killing looping lacobrts" message went away, but we now have a new error....see below. The users get on and test and it took 24hrs to get it to fail and get this new message. Any ideas?

                  TIA
                  Frank
                  INFORMATION FROM THE LATM.LOG

                  Program Code = PR05 , DataArea/DataID = HRPROD
                  Tue Jul 13 15:20:25 2010: ERROR: Stopped due to a signal 9
                  Tue Jul 13 15:20:25 2010: SIGNAL: Kill

                  Wed Jul 14 09:12:07 2010: latm (PrcTPCrash): Received death notification of lacobrts, Uid=14, Pid=9943
                  Wed Jul 14 09:12:07 2010: Program Code = HR11 , DataArea/DataID = HRPROD
                  Wed Jul 14 09:12:07 2010: ERROR: Stopped due to a signal 13
                  Wed Jul 14 09:12:07 2010: SIGNAL: Write on a pipe with no one to read it

                  lacobrts timed out waiting for OPEN message
                  lacobrts timed out waiting for OPEN message
                  lacobrts timed out waiting for OPEN message

                  What JTs did you apply?  We are seeing this same error in out latm log.
                  John Cunningham
                  Advanced Member
                  Posts: 31
                  Advanced Member
                    What version of Lawson are you on?  Are you on AIX or Windows?  Does it only happen in HR11?
                    Matt Sherwood
                    Advanced Member
                    Posts: 22
                    Advanced Member
                      Did Lawson have you trace the program? compile HR11

                      qcompile -T prod hr hr11

                      compile invokes

                      lstinvk -qT prod hr11

                      When the program times out the trace will be within the lacobrts log.

                      Usually I would set the looptimeout to 60 seconds so you don't have to sit there and wait.

                      I'm guessing Lawson has already taken you through this process, but wanted to throw it out there if they have not.

                      Srini Rao
                      Veteran Member
                      Posts: 149
                      Veteran Member
                        We are planning to upgrade to MSP5 and ESP7 , did Lawson addressed this issue?
                        shaurav
                        New Member
                        Posts: 1
                        New Member
                          Anyone have any updates on this issue? We are getting this issue about once a week mostly on HR11 and PA52
                          brooke
                          Posts: 21
                            We are having a similar issue with an upload to LP31 - only in test but it is preventing us from moving forward with this user on Lawson security - when we get this error lawson security hangs hangs the entire system - it kills lacobrts - we have to manually kill every process to restart - did you get a solution?
                            Aamir
                            New Member
                            Posts: 1
                            New Member
                              Can anyone please help me on how to enable and disable the security flag? I am using Lawson Insight Desktop(LID) version 7.3.3.0.
                              One of my customize screen starts clocking if I update my stuff through it.
                              The problem and logs are just similar to the one that has been sent/pasted in the original query.
                              Appreciate your response!