Portal error lsf9

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Roger French
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    Windows LSF9.0.0.3

    In portal after logging in, the message:

    "The Portal cannot load because the Profile service returned an error:

    An unknown error occurred, Please contact your system admin."

    Well, I am the system admin.   I checked and reviewed KB Article 939906 and tried everything. Tried uninstalling the Websphere apps, reinstalling, regenerating the plugins, stopped/restarted websphere and the lawson environment. Checked the java.library.path (it does contain the library path to lajavarts.dll in %GENDIR%\bin). Have verified this is websphere 32-bit, stopped and restarted websphere java process and environment in correct order.

    ssosmoke tests works ok, as does SSOServlet. Userenv.exe and printenv.exe gives the same type of error "An Unknown error occurred..." along with a java dump.

    This has been bugging me...HELP!

    Do I just try to upgrade to LSF9.0.04 and hope that fixes it?

     

    Thanks in advance,

    Roger

    Roger French
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    Posts: 549
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      This has been resolved.

      There seemed to be a combination of things I did to resolve:

      1) The LAWIPC value did not match what was in ladb.log (i.e. in ladb.log it was 0x80, websphere it was 0x81).

      2) I again rechecked the shared library variables to make sure they pointed to the correct directories, and were named correctly. Also I added LD_LIBRARY_PATH and SHLIB_PATH (yes I know they really apply to HPUnix and AIX) variables to the environment shared library (scope = cell). Anyways I know that part may seem outside the normal.

      But that worked and was then able to log in with no issues.

      Roger

      Kwane McNeal
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      Posts: 479
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        Roger,
        Good deal. Sorry I couldn't follow up with you on this. I have been training clients all week.

        Kwane