Processflow Failing Occasionally

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MattD
Veteran Member
Posts: 94
Veteran Member
    Hello,
    We have a Processflow that basically performs an approval on items ordered from our clinical system. The flow works fine, but occasionally the work unit has an error and it doesn't process. This happens a couple times a day, but the majority process just fine. I have included the error below. If anyone has an idea of what may have caused this I would be glad to hear it. I have contacted Lawson and they believe it has to do with our Websphere tuning and want me to engage Professional Services. This worked before we upgraded to 901 with no problems.

    ErrorLog in Process : CERNERREQ_V08 Workunit : 10313, ActivityType=AGS, ActivityName=Approve, ActivityId=AGS4 Date:07/15/2010 Time:08:05:13
    Error while executing Transaction Activity .....java.lang.Exception: Error connecting to http://ourserver.com:80/servlet/Router/Tran
    saction/Erp?_PDL=PROD&_TKN=RQ13.1&_EVT=CHG&_RTN=DATA&_LFN=TRUE&_TDS=IGNORE&FC=Approve&RQH-COMPANY=0100&RQH-REQ-NUMBER=0144435&_DELIM=%09&_O
    UT=TEXT&_EOT=TRUE with user pfadmin Query string
    at com.lawson.bpm.coreutils.CGIInvoker.invoke(Unknown Source)
    at com.lawson.bpm.coreutils.CGIInvoker.invoke(Unknown Source)
    at com.lawson.bpm.coreutils.CGIInvoker.invoke(Unknown Source)
    at com.lawson.bpm.database.transaction.Transaction.doQuery(Unknown Source)
    at com.lawson.bpm.database.transaction.Transaction.doQuery(Unknown Source)
    at com.lawson.bpm.processflow.workFlow.flowGraph.FgaAgs.startActivity(Unknown Source)
    at com.lawson.bpm.processflow.workFlow.flowGraph.FgActivity.execute(Unknown Source)
    at com.lawson.bpm.processflow.workFlow.flowGraph.FgProcess.run(Unknown Source)
    at com.lawson.bpm.pfengine.ProcessFlowEngine.execute(Unknown Source)
    at com.lawson.bpm.pfengine.ProcessFlowEngine.startProcessAt(Unknown Source)
    at com.lawson.bpm.eprocessserver.KBConnection.startProcess(Unknown Source)
    at com.lawson.bpm.eprocessserver.KBConnection.startProcess(Unknown Source)
    at com.lawson.bpm.eprocessserver.KBConnection.execute(Unknown Source)
    at com.lawson.bpm.eprocessserver.KBConnection.run(Unknown Source)
    at com.lawson.bpm.eprocessserver.util.ThreadPool$PooledThread.run(Unknown Source)
    fred.kobos
    Advanced Member
    Posts: 27
    Advanced Member
      I get this occasionally. I do not think it is websphere. What version and fixpack are you on for websphere? I am on version 6.1 fixpack 21.
      John Henley
      Posts: 3353
        What platform are you on? I have seen this in Windows where SSO/ADAM get "login congestion" causing this issue.

        Thanks for using the LawsonGuru.com forums!
        John
        Ruma Malhotra
        Veteran Member
        Posts: 412
        Veteran Member
          We are facing a similar situation where workunits are getting canceled randomly during the day as well.

          How did you resolve the sso/adam issue because that is what we are also using.
          MattD
          Veteran Member
          Posts: 94
          Veteran Member
            We are AIX/Tivoli. Websphere version 7.