I have an issue that I need assistance in resolving.
Two new LSF9 users have had a problem with getting filtered entries when they run GL reports. We have been notified this happens when users try to run GL290, GL190, GL291, etc., as well as GL90. I have the two users on the same profile as a user who has had no difficulties at all. If I turn off the LSF9 security (and revert to LAUA), they can run the reports just fine....all the data appears. If security is turned back on, they see the report headers with "filtered transactions" where the data should be.
I've sat with the users and have witnessed them running the reports, there is no filter applied to the reports that I can find. Again, the same reports work just fine for one end user in the new security setup.
Any ideas?