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Forums Performance Management Lawson Business Intelligence/Reporting/Crystal

Lawson LRS Server Can't see instance of report

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Kate Liamero
Veteran Member
Posts: 70
Veteran Member
2/14/2006 7:56 PM
    We are creating instances of large financial reports and pointing the dashboard links to the latest instance of the report and getting the following error:

    com.crystaldecisions.report.web.viewer.CrystalReportViewer
    Error in file d:\LawsonDocuments\{74611693-5D8F-4A43-A680-65960C5F0859}.rpt:The request could not be submitted for background processing.


    Does anyone have any idea???

    Thanks
    Kate Liamero



    John Henley
    Posts: 3353
    2/14/2006 9:41 PM
      What database providers/drivers are you using in the report to access the data?

      Are their subreports in the reports?

      You may need to install some Crystal patches on the LRS server; this seems to be a fairly common issue with Crystal (if you search on "The request could not be submitted for background processing." on the Business Object's knowledge base on support.businessobjects.com, you'll get quite a few hits, most of which recommend installing the latest service packs, fixes, etc.
      Thanks for using the LawsonGuru.com forums!
      John