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How people track Customer Comments In AR?

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mrw562
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Posts: 1
New Member
8/26/2014 9:27 PM
    Based on the information I am finding Lawson AR does not have a dynamic area to track comments on customer accounts.

    Does anyone have or is aware of a method to track customer comments obtained by AR reps in Lawson? Preferably they would like to be able to pull up all previous comments and add additional comments/status comments up to 140 characters.

    Anyone else have this issue? Or previously performed a customization?