Fax Integrator parse error

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eah
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    We are on a windows platform remote hosted by Velocity. Our fax integrator is having issues reading the files in the Fax/out dir.  From our log we can see the integrator logging in to the core server and the fax/out dir.  From there we get these error messages below.  Have a case open with Lawson since 12/15 and no results.  Does anybody have a clue of what is going wrong here? Thanks:

    12/19/2011 2:56:10 PM : l_TRACE : Checking /fax/out

    12/19/2011 2:56:10 PM : l_TRACE : FtpCopy.ListDir

    12/19/2011 2:56:10 PM : l_TRACE : param - directory : /fax/out

    12/19/2011 2:56:10 PM : l_TRACE : interal - ServerAddress : ftp://137.66.145.213/%2Flaw/prod/

    12/19/2011 2:56:10 PM : l_TRACE : Uri: ftp://137.66.145.213/%2Flaw/prod/fax/out

    12/19/2011 2:56:10 PM : l_TRACE : AbsolutePath: /%2Flaw/prod/fax/out

    12/19/2011 2:56:10 PM : l_TRACE : Setting up ftpRequest

    12/19/2011 2:56:10 PM : l_TRACE : Response: 125 Data connection already open; Transfer starting.

    12/19/2011 2:56:10 PM : l_TRACE : Function ParseDirList(ByVal path As String) As String

    12/19/2011 2:56:10 PM : l_TRACE : Did not know how to parse this 11-18-11 11:05AM 3372 11181111053200

    12/19/2011 2:56:10 PM : l_TRACE : Function ParseDirList(ByVal path As String) As String

    12/19/2011 2:56:10 PM : l_TRACE : Did not know how to parse this 11-29-11 06:21AM 2999 11291106211200

    12/19/2011 2:56:10 PM : l_TRACE : Function ParseDirList(ByVal path As String) As String

    12/19/2011 2:56:10 PM : l_TRACE : Did not know how to parse this 11-29-11 06:24AM 4588 11291106243300

    JonA
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    Posts: 1163
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      What version of Lawson are you on and what version of Fax Integrator are you using?
      Jon Athey - Sr. Supply Chain Analyst - Materials Management - MyMichigan Health
      Marcel
      New Member
      Posts: 1
      New Member
        My company is having the same issue. Our Lawson fax integrator version is 10

        Any updates on how to resolve this issue?

        Kind regards,

        Marcel
        Chris Gawarecki
        Advanced Member
        Posts: 21
        Advanced Member
          I believe that your problem is in the directory pathing. from the log, the absolute path is:

           /%2Flaw/prod/fax/out

          The %2F shouldn't normally be there. I know that we had that problem with a 9.0.? version.

          I don't remember if the resolution came when we changed the directory or when we changed versions.

          You might try re-entering you path and ensure that it does not have any spaces or other special characters at the end of it.
          JimY
          Veteran Member
          Posts: 510
          Veteran Member
            Were you able to resolve this issue?  We are experiencing the same problem.  Thank you.
            JimY
            Veteran Member
            Posts: 510
            Veteran Member
              I was able to resolve this issue by changing the FTP Directory Browsing on the IIS Web Server from MS-DOS to Unix.  Thank you.