Does anyone have a procedure manual they would be willing to share on invoice matching and discrepancy resolution within Lawson?
I just recently met with our AP department to work on streamlining some processes and was shocked at the amount of steps needed to process invoices. I am hoping we are just not optimizing our use of Lawson. For example, any EDI invoice that has a discrepancy, for any reason, comes in as a "Non-Match Invoice Issue". AP then has to look at the invoice and PO to figure out the issue and assign the problem, so that it will send to Buyers/Receivers/etc for processing. Surely, the system can see pricing does not match, so it needs to generate a cost message; or UOM is different, so generate a UOM message; etcetera.
Any helps is appreciated.
Thanks!