MSCM handheld users need access to RQC for Special & Service item approvals.
We want MSCM users to enter Special & Service in RQC and go thru normal Processflow approvals, just like RQ04 requesters with RQ04 rec set to "2" "Line using Processflow".
MSCM users have RQ04 rec set to "3" "No Approvals required".
If RQ04 rec for MSCM users is "2" , handhelds do not work.
How can we resolve this?
We want MSCM users to continue to use handhelds, AND enter Special & Service items on RQC where these reqs go for approval with Processflow. Thanks for your assistance.