MSCM Cycle Counting on handheld

Me again...

If you make changes to a par location like adding a new item do those changes show on the handheld?

Also, do you have access to the IC location in the MSCM server?

If you make changes to a par location like adding a new item do those changes show on the handheld?
- Yes, changes to par do appear on the handheld.
Also, do you have access to the IC location in the MSCM server?
- I do not have access but my IS department does.

Whoever is logging into the handheld needs access in MSCM to the IC location where you're doing the cycle count.

In MSCM Admin go to Administration >> User Management. Click on Actions >> Modify. Search for the user and select "Create new default assignments" then click on Location Access. Add the IC Location and click OK and save the change. They should be able to see the cycle count form now.

I was able to follow your instructions. The user has Global Access (all companies and all locations).

However, I noticed that only par (IC81) IC locations are listed.
I am trying to cycle count a perpetual inventory location (IC12).
I was not able to find the perpetual inventory location listed in the System Locations field.
Hopefully this bit of information will provide you with further insight?

Access Administration >> Location Management. Click the Locations tab and search to see if the inventory location has been added to MSCM. There will be a check mark under the Previously Added column if it is. If not, add it.

I added the location to the company.
When viewing the location (Location Management> Locations> Actions - view/print> *search for location*>* select location*) I do not see a an option for cycle counting under location activities for MPC. Should the option be available?

I'm sorry, I was not being specific. Select "Add Location from Procurement" instead of "View/Print" in the Actions list. There you can see if the location has already been added and if not, you're in the right place to add it.

I added the location but continue to receive the “no forms are available for counting!” error message when trying to access the CC on the handheld.

Hmmmm.... I'm running out of ideas. I wonder if there's a disconnect now because the location wasn't added to MSCM at the time IC270 was run. Try running IC270 again or maybe unfreeze (IC179) the items and re-run both IC170 and IC270 again. Maybe MSCM will pick up the cycle count now that the location has been added.

Do you have MSCM log entries showing the freeze was imported?

[08-21-2015 15:11:06,417] INFO [com.lawson.mscm.platform.adapter.dme.InboundDeltaProcessSchedulable] About to import --> 'ICFREEZE'
[08-21-2015 15:11:08,195] INFO [com.lawson.mscm.platform.adapter.dme.InboundDeltaProcessSchedulable] DELTA calculation completed time:1secs table:LAWSON_ICFREEZE records:40

Jon - I will try starting the process from the beginning.

MK - Where do I go to access log entries?

Any luck with this John?

I'm isolated from the exact location, but it is on the MSCM server in a file called mscm_server.log

If you don't have file access to that server, your IT folks should be able to give you access with a shared folder.

This issue has been resolved. The location had to be added to the handheld.
Thank you everyone for your help.

Hi, I am unable to view the cycle count as well. I see the location listed, and do notice a difference between the locations that are being counted, and the (inventory) location I want to do a cycle count on.

The attached screen shots shows 99068 location, we currently do par counting/ordering on this location. The WHSE location we do not do par counting/ordering on, but we want to do cycle counts.

Some of the options are grey'd out, so not sure I can change??

 

The location setup looks fine to me. Is the warehouse location assigned to you?

Hi, assigned to me as a location to count in MSCM?

I tried to assign it to the warehouse staff as a par location in MSCM but it is not listed in the par location list.

We're on v.10 so our screen looks different but attached is how I assign a warehouse location to a user.

Version 10 does look very different, in version 9 On the screen where locations are assigned to users. The warehouse is not listed as an option. So must be the way the location is set up, (see screens on previous post). I am not sure what I should/can change on the location to make it available for cycle counts.